General Rules at Players Indoor Sports
- EVERYONE must sign a waiver before participation
- NO unsportsmanlike behavior
- NO food or drinks on the fields
- Respect the refs at all times
- Indoor shoes are required – NO cleats or molded shoes allowed
PROGRAM REFUND POLICY
Following are The Guidelines for Refunds:
More than 1 week from the start of the program – 100% refund
One week from the start of program – 100% Credit
Less than 48 hours from the start of the program – 85% Credit
If the program is cancelled by Players Indoor Sports Center, you will receive a full refund.
Credits are for use on programs only and cannot be used for any other type of purchase. Credits are good for 1 year from date of the program.
If you are withdrawing due to illness or injury once the program commences, your fee will be prorated and you will receive a credit toward a future program when presenting a note from your doctor.
CONTRACTED TIMES
Single Day Rental
Cancellations up to thirty days in advance of rental date will be refunded. If a rental group cancels closer than thirty days prior to their rental date, their spot must be pre-reserved in order for the cancelling rental group to receive a full refund. All refunds will be assessed a $25.00 fee per date.
Multiple Day Rentals And Contract Rental Agreements
Cancellations up to thirty days in advance for the ‘first’ rental date will be refunded with the following conditions and restrictions.
- If a renter (rental group) cancels all reserved dates up to thirty days in advance of their first rental date they will be entitled to a full refund for all dates and times which are pre-reserved, less a $25.00 processing fee, per date. For those dates which are not re-reserved, at the original rental rate, the renter will be refunded 50% of the original rental fees.
- If a rental group cancels closer than thirty days prior to their initial rental date, all of their reserved spots must be re-reserved and paid in full be the re-renter to receive a full refund, less a $25.00 processing fee per date. For those dates and times which are not re-reserved and paid in full prior to the rental date, the original renter will not be entitled to any refund.
NON-CONTRACTED TIMES
Players Indoor Sports Center understands that occasionally a field rental needs to cancel. We ask that you notify us as soon as possible. These guidelines refer to noncontracted rental times only.
Following are the guidelines for low season field rental refunds. (April 1-Oct 31)
- More than 1 week from start of rental – 100% refund minus deposit
- 1 week to 48 hrs from start of program – 100% Credit of time
- Less than 48 hours from start of program – 50% Credit of time
Credits are based on the amount of time used, not the dollar amount. Credits must be used before the upcoming October 31, before the next prime season rental.
Following are guidelines for Prime season field rental refunds. (Nov 1 – March 31)
- More than 30 days from the start of rental – 100% refund minus deposit
- 30 days to 1 week from the start of program – 100% Credit of time
- Less than 1 week from the start of program – 50% Credit of time
Credits are based on the amount of time used, not the dollar amount. Credits must be used before the upcoming October 31, before the next prime season rental.